Two questions as to your Comcast (now xfinity) boxes. I have Comcast and a smart web tv I also up until last year had a led tv that was not smart and did everything through the box. I need to replace at least ONE of my old sets soon, but am really concerned about the CC issue. Thanks so much for any thoughts or suggestions. Is it possible that this would be true simply because they are CRTs? Are ANY of the new TVs ("smart" or not) capable of decoding on their own, even with the presence of the cable box? It seems ludicrous to me that the newer sets give you so many options for closed-captioning (font, style, size, etc.) and then leave it up to the discretion of the cable box to decode!
With my old TV's (The CRT's), it would seem I'm able to somehow 'override' the cable box, & to adjust the closed captioning through the TV. I have already contacted Comcast about this issue, but if past experience is any indication, I am not hopeful about resolution.Ĭlosed-captioning is imperative for me, so I do have an important question. Herein lies the problem: the closed captioning 'generated' by my cable box is barely large enough to read, even though I have it set at 'large'. Researching online, I found that "if you use a cable or satellite set up box, this decoding is done by the box." I became aware of the issues involving CC when I tried to set it up on the new TV, and was unable to do so.
#Closed captioning comcast remote upgrade#
At the same time I decided to upgrade one of my TVs to the "smart" style. This year Comcast upgraded our area to digital, & we were forced to use cable boxes.
Close captioning has never been a problem. It's important to note that my television sets are all the old-fashioned CRT variety. Until February 2021, I received my television programming directly via Comcast cable (no cable boxes involved).